Search every episode and clip by keyword. Everything plays on YouTube, or listen to full episodes on Spotify.
The complete conversations, usually 10 to 15 minutes.
What really happens behind the front desk: the referrals and records that keep your care moving, why your results go to your doctor first, and why kindness matters on a busy morning.
With Emily Ryan, medical receptionist
Why hearing checks matter, the early signs of hearing loss people overlook, headphones and young ears, and the support Hearing Australia provides.
With Rebecca Bourke, Community Service Advisor at Hearing Australia
Why men's health often gets overlooked, the health checks that change with age, signs someone might be struggling, and the small changes that add up.
With Dr Geoffrey Kimanje, who practises at Chelsea Arcade Medical
Why Australia sees so much skin cancer, how to protect your skin, what the SCAN self-check looks for, and what happens in a professional skin check.
With Dr Ross Wines, who practises at Chelsea Arcade Medical
One or two minute highlights pulled from the episodes above.
There is a lot more to the front desk than checking you in and answering the phone. The work that happens out of sight.
With Emily Ryan
Ever wondered why results are not sent straight to you? The step in between, and why your doctor checks the result first.
With Emily Ryan
The sheer amount happening at once on a busy morning, and why the pace never really lets up.
With Emily Ryan
Sometimes the smallest bit of help means the most. The moment a patient came back to say thank you.
With Emily Ryan
Hearing loss usually happens gradually, so it is often someone else who notices first. The early signs worth paying attention to.
With Rebecca Bourke
Keep the volume down, protect your ears in noisy places like mowing and worksites, and get checked regularly.
With Rebecca Bourke
Hearing loss is not just for older people. More younger people are being affected, often through earbuds and headphones.
With Rebecca Bourke
Quick, straightforward and nothing to feel nervous about. What to expect and why a baseline is useful.
With Rebecca Bourke
Men's mental health does not always look the way you might expect. Signs worth noticing, in yourself or someone you care about.
With Dr Geoffrey Kimanje
From blood pressure checks to bowel cancer screening from age 45: a simple guide to where health checks start.
With Dr Geoffrey Kimanje
About 150 minutes of exercise a week, steady steps with weight, and staying connected.
With Dr Geoffrey Kimanje
Why many men wait too long before seeing a GP, and what helps start the conversation.
With Dr Geoffrey Kimanje
Check the daily UV index, follow Slip Slop Slap Seek Slide, and get to know your own skin.
With Dr Ross Wines
Why outdoor workers face higher sun exposure wherever they live in Australia.
With Dr Ross Wines
A spot does not have to be large to be worth checking. Sore, changing, abnormal or new: see your GP.
With Dr Ross Wines
What the difference is and when each one makes sense.
With Dr Ross Wines
The story behind one GP's path into skin cancer medicine.
With Dr Ross Wines
Episode topics come from questions patients ask at the front desk and in the consult room. If there is something you have always wanted to ask about general practice, we would like to hear it.
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