Short, honest conversations with the people inside Australian general practice: GPs, nurses, managers, receptionists and allied health. Health topics explained simply, and a look behind the scenes at how your clinic really works.
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Short, honest conversations with the people who work in general practice, recorded inside real Melbourne clinics.
Behind the scenesThe Medicare rules behind how appointments are booked, why a 10-minute consult goes so quickly, why your GP asks you to come back, and how a little preparation helps.
With Dr Nisha Patel, who practises at Balwyn Central Medical
Behind the scenesWhat really happens behind the front desk: the referrals and records that keep your care moving, why your results go to your doctor first, and why kindness matters on a busy morning.
With Emily Ryan, medical receptionist
Health, explainedWhy hearing checks matter, the early signs of hearing loss people overlook, headphones and young ears, and the support Hearing Australia provides.
With Rebecca Bourke, Community Service Advisor at Hearing Australia
One question, one honest answer. Made for the bus stop, the lunch break and the waiting room.
On The Mend
